Privacy Policy

Committed to Absolute Data Safety for Our Customers

PRIVACY & DATA PROTECTION REGULATIONS

Xcom Furniture is committed to the absolute confidentiality of our customers’ personal information in accordance with the personal information protection policies of Vietnamese law. The collection and use of each customer’s information are only performed with that customer’s explicit consent.

1. PURPOSE & SCOPE OF DATA COLLECTION

To facilitate product delivery and warranty services, Xcom only collects the following basic information:

✔	Full Name: To confirm and process orders.
✔	Phone Number: For delivery contact and warranty support.
✔	Shipping Address: For door-to-door product transportation.
✔	Email (Optional): To send VAT invoices or electronic contracts.

2. SCOPE OF INFORMATION USAGE

Your information is only used internally within Xcom Co., Ltd for the following purposes:

✔	Order confirmation and processing.
✔	Product delivery to your requested address.
✔	Delivery notifications and technical support.
✔	Providing product-related information (promotions, maintenance) if you subscribe to our news.

🔐 NON-DISCLOSURE COMMITMENT: Xcom Furniture DOES NOT sell, trade, or disclose customers’ personal information to third parties for commercial purposes. We only provide the name, phone number, and address to shipping units (couriers, logistics partners) to execute the delivery.

3. DATA RETENTION PERIOD

Personal data will be stored until a cancellation request is made. In all other cases, member information will be kept secure on Xcom’s internal servers to facilitate warranty tracking.

4. DATA CONTROLLER & MANAGEMENT UNIT

XCOM CO., LTD

✔	Address: 328 Tran Dai Nghia Street, Tan Nhut Commune, Ho Chi Minh City, Vietnam.
✔	Tax Code: 0315377786
✔	WhatsApp/Hotline: +84 763 600 666

For privacy inquiries, please contact:

Contact Management via WhatsApp